Communication Skills (CO) performance indicators
70 performance indicators entries in the Communication Skills area of our Business Management & Administration study dataset.
| Code | Indicator |
|---|---|
| CO:054 | Identify sources that provide accurate, relevant written information |
| CO:055 | Extract pertinent details from written materials |
| CO:056 | Use written instructions effectively to accomplish tasks |
| CO:057 | Analyze company resources to determine applicable policies and procedures |
| CO:082 | Explain communication techniques that support and encourage a speaker |
| CO:119 | Follow spoken directions accurately |
| CO:017 | Demonstrate active listening during conversations |
| CO:147 | Explain what makes verbal communication effective |
| CO:058 | Pose relevant and insightful questions |
| CO:059 | Interpret others’ nonverbal signals correctly |
| CO:060 | Provide appropriate and genuine responses to inquiries |
| CO:083 | Give clear verbal directions to others |
| CO:084 | Adapt communication style to suit the intended audience |
| CO:061 | Defend ideas in an objective manner |
| CO:114 | Handle business phone calls professionally |
| CO:053 | Participate effectively in group discussions |
| CO:201 | Lead and facilitate group discussions |
| CO:025 | Deliver effective oral presentations |
| CO:085 | Employ efficient note-taking strategies |
| CO:086 | Organize information in a logical manner |
| CO:087 | Choose and use suitable graphic aids |
| CO:016 | Explain what makes written communication effective |
| CO:088 | Select and apply appropriate formats for professional writing |
| CO:089 | Edit and revise written work to meet professional standards |
| CO:090 | Compose clear, professional emails |
| CO:133 | Write formal business letters |
| CO:039 | Draft clear informational messages |
| CO:040 | Compose effective inquiry messages |
| CO:031 | Create persuasive written messages |
| CO:091 | Write concise executive summaries |
| CO:094 | Prepare straightforward written reports |
| CO:202 | Explain how digital communications (email, texts, chats) can expose a business to risk |
| CO:203 | Customize written correspondence for targeted audiences |
| CO:204 | Apply data visualization techniques (e.g., infographics, heat maps, dynamic outputs) |
| CO:205 | Describe how an individual’s social media presence affects organizational objectives |
| CO:206 | Differentiate between using social media for business versus personal purposes |
| CO:014 | Explain how staff communication functions within an organization |
| CO:092 | Choose and use the appropriate channel for workplace communication |
| CO:063 | Contribute effectively in staff meetings |
| CO:067 | Participate actively in problem-solving groups |
| CO:185 | Write analytical reports (i.e., reports that examine a problem/issue and recommend an action) |
| CO:186 | Write research reports |
| CO:181 | Greet and direct visitors |
| CO:182 | Take and relay messages |
| CO:183 | Field telephone calls |
| CO:191 | Arrange call-backs |
| CO:184 | Screen telephone calls |
| CO:192 | Adapt to communications styles (written, verbal, formal/informal) |
| CO:210 | Repurpose content for social media |
| CO:202 | Explain how digital communication channels introduce organizational risk (SP) |
| CO:203 | Customize written correspondence for specific audiences (SP) |
| CO:204 | Apply data visualization techniques (e.g., infographics, heat-maps, dynamic outputs) (SP) |
| CO:205 | Describe how a person’s social media brand influences organizational objectives (CS) |
| CO:206 | Differentiate between using social media for business versus personal purposes (CS) |
| CO:014 | Explain how staff communicate within an organization (CS) |
| CO:092 | Select and use appropriate communication channels in the workplace (CS) |
| CO:063 | Participate effectively in staff meetings (CS) |
| CO:067 | Engage in problem-solving groups (CS) |
| CO:085 | Use note-taking strategies effectively (CS) |
| CO:086 | Organize information logically (CS) |
| CO:087 | Select and apply suitable graphic aids (CS) |
| CO:088 | Choose and use proper formats for professional writing (CS) |
| CO:089 | Revise and edit written work to meet professional standards (CS) |
| CO:090 | Compose professional emails (CS) |
| CO:133 | Draft formal business letters (CS) |
| CO:039 | Write clear informational messages (CS) |
| CO:040 | Compose inquiry letters (CS) |
| CO:031 | Create persuasive written communications (SP) |
| CO:091 | Prepare executive summaries (SP) |
| CO:094 | Develop simple written reports (SP) |
More Business Management & Administration areas
- Business Law26 entries
- Customer Relations18 entries
- Economics45 entries
- Emotional Intelligence85 entries
- Entrepreneurship4 entries
- Financial Literacy65 entries
- Human Resources4 entries
- Information Management139 entries
- Knowledge Management16 entries
- Marketing5 entries
- Operations163 entries
- Professional Development61 entries
About this study catalogue
This reference uses DecA(I)de's bundled deca-pis.json and
decaidevocab.json study datasets. Counts are entries, not unique
indicators or terms; the same item can appear in multiple groups. Code punctuation
and display formatting are normalized.
Personal Financial Literacy uses benchmark-style codes such as 4-1a,
distinct from business performance-indicator codes such as BL:003.
The bundled files do not include an edition, source-document citation or licensing
record. We have not verified every entry against current official wording.
Consult DECA's competitive-event resources
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