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Operations (OP) performance indicators

211 performance indicators entries in the Operations area of our Finance study dataset.

Codes link directly to entries in this table.
CodeIndicator
OP:189Explain what operations management entails
OP:190Discuss ethical considerations in operations management
OP:191Describe how technology is used in operations management
OP:004Describe business health and safety regulations
OP:005Report business noncompliance with health and safety rules
OP:006Follow instructions for using equipment, tools, and machinery
OP:007Adhere to safety precautions
OP:008Maintain a safe work environment
OP:009Explain procedures for handling workplace accidents
OP:010Handle and report emergency situations
OP:013Explain routine security precautions
OP:152Follow established security procedures and policies
OP:153Protect company information and intangible assets
OP:441Explain considerations for information privacy, security, and confidentiality in business
OP:064Maintain data security measures
OP:158Explain fundamentals of project management
OP:675Describe ethical considerations in project management
OP:519Develop a project plan
OP:520Monitor project progress and take corrective actions
OP:521Evaluate project outcomes
OP:003Identify resources required for a project
OP:001Create a comprehensive project plan
OP:002Use project-management tools to track and communicate progress
OP:159Assess project results
OP:015Explain basics and scope of purchasing
OP:016Place and manage orders and reorders
OP:031Maintain inventory of supplies
OP:246Discuss why ethical purchasing practices are important
OP:247Explain how the purchasing process affects productivity
OP:160Manage the bidding process in procurement
OP:161Select appropriate vendors
OP:162Evaluate vendor performance
OP:017Explain the concept of production
OP:163Identify quality-control measures
OP:164Implement quality-control methods on the job
OP:019Describe key elements of a quality-focused culture
OP:652Resolve supplier-related quality issues
OP:024Explain the nature of overhead and operating costs
OP:025Explain how employees can control expenses
OP:228Organize and prioritize work tasks
OP:230Coordinate work with team members
OP:196Coordinate activities across departments
OP:354Monitor and ensure completion of delegated tasks
OP:355Streamline and improve work processes
OP:442Adhere to policies and procedures for using company property and equipment
OP:443Explain fundamentals of supply chain management
OP:444Describe benefits of supply chain collaboration
OP:339Discuss legal considerations in operations
OP:517Comply with strategies for protecting business' digital assets (e.g., website, social media, email, etc.)
OP:518Comply with strategies to protect digital customer data (e.g., information about customers, customers' credit-card numbers, passwords, customer transactions)
OP:250Describe types of purchase orders
OP:336Discuss types of inventory
OP:327Discuss the nature of business analysis
OP:474Discuss business process thinking and its impact
OP:475Describe the factors that influence business process design
OP:476Explain the causes of business process changes
OP:477Explain the impact of supply chain on business performance
OP:479Describe supply chain networks
OP:480Discuss global supply chain issues
OP:303Discuss the nature of supply chain management
OP:677Discuss ethical considerations in supply chain management
OP:478Describe the impact of technology on supply chain management
OP:241Maintain vendor/supplier relationships
OP:337Negotiate terms with vendors in business
OP:357Organize and track project resources
OP:233Plan meetings
OP:360Re-order/purchase office supplies
OP:362Implement process improvement techniques
OP:231Assist with overflow work
OP:351Support staff with assigned project-based work
OP:352Chunk and sequence tasks for timely completion of job responsibilities
OP:353Solve information flow problems
OP:232Coordinate submission of proposals
OP:356Manage work from multiple bosses
OP:197Operate calculator
OP:198Operate copier
OP:199Operate printer
OP:200Operate fax machines
OP:201Operate postage meter
OP:202Operate scanner
OP:347Code and enter data
OP:348Open and distribute office mail/parcels
OP:349Update mail/telephone directories
OP:350Coordinate direct mailings
OP:203Isolate and identify source of technical problem
OP:204Follow manufacturer's written procedures to fix technical problem
OP:205Obtain technical support services
OP:206Adhere to technology safety and security policies (e.g., acceptable use policy, web page policies)
OP:207Apply ergonomic techniques to technology tasks
OP:208Adhere to laws pertaining to computer crime, fraud, and abuse
OP:209Follow procedures used to restart and recover from situations (e.g., system failure, virus infection)
OP:210Follow policies to prevent loss of data integrity
OP:211Adhere to organization's policies for technology use
OP:328Explain how business analysis links to process management
OP:329Describe types of business requirements
OP:457Document business processes accurately
OP:458Identify problems or issues in business processes
OP:459Define data needs and system limitations
OP:460Identify strategies for acquiring required data
OP:461Analyze existing business processes
OP:462Recommend improvements to business processes
OP:463Explain the purpose of operational controls
OP:522Explain the nature and scope of distribution
OP:523Explain the relationship between customer service and distribution
OP:524Describe the use of technology in distribution
OP:525Explain legal considerations in distribution
OP:526Describe ethical considerations in distribution
OP:032Identify routine activities for maintaining business facilities and equipment
OP:490Conduct safety inspections
OP:491Monitor and evaluate maintenance program
OP:244Describe the role of solicitations used in the purchasing process
OP:245Discuss the impact of vendor competition on purchasing
OP:248Discuss the nature of purchasing methods
OP:249Describe business objectives/strategies that influence purchasing
OP:486Describe the relationship between procurement and operations management activities (e.g., strategic sourcing, supplier relationship management, supply chain management)
OP:487Coordinate corporate purchasing activities
OP:251Discuss organizational requirements for purchase authorizations
OP:252Discuss priority procedures used by businesses for purchases
OP:299Explain the nature of order cycle time
OP:304Describe the relationship between supply chain management and operations management
OP:305Describe supply-chain management strategies
OP:498Use supply chain performance measures to evaluate achievement of goals (e.g., perfect order fulfillment, inventory turnover, cash-to-cash conversion cycle, fill rate)
OP:499Evaluate risk factors and trends affecting supply chain systems (e.g., sustainability, geopolitical volatility, cyber security, artificial intelligence, automation)
OP:500Identify supply chain process improvement opportunities
OP:501Evaluate supplier performance and compliance
OP:306Implement supply chain management strategies
OP:313Discuss the nature of capacity planning
OP:314Describe factors impacting demand
OP:380Use an information system for order fulfillment
OP:381Fulfill orders
OP:384Explain the receiving process
OP:385Explain stock-handling techniques used in receiving deliveries
OP:386Process incoming merchandise
OP:387Resolve problems with incoming shipments
OP:389Attach source and anti-theft tags
OP:485Maintain evidence of material sources
OP:396Process returned/damaged product
OP:397Transfer stock to/from branches
OP:400Explain storing considerations
OP:401Explain the nature of warehousing
OP:402Store inventory
OP:405Explain shipping processes
OP:406Identify factors considered when selecting best shipping method
OP:413Describe inventory control systems
OP:414Explain types of unit inventory-control systems
OP:489Describe strategies to minimize the cost of maintaining inventory
OP:415Determine inventory shrinkage
OP:416Maintain inventory-control systems
OP:494Identify waste management opportunities
OP:495Identify sustainability opportunities
OP:502Assess the impact of product packaging requirements on logistics
OP:503Review product packaging to improve supply chain efficiency
OP:505Describe the transportation modes
OP:506Explain the scope of domestic and global transport systems
OP:507Explain the impact of transportation costs on business performance (e.g., cost elements)
OP:508Describe trends in international distribution systems
OP:509Describe the nature of channel intermediaries for foreign markets (e.g., customs brokers, shipping agents, freight forwarders)
OP:510Explain international transportation and delivery system elements
OP:511Develop transportation plans
OP:512Assess transportation processes
OP:513Describe the nature and scope of reverse logistics
OP:514Explain the impact of import and export requirements on supply chain design (e.g., documentation requirements, handling requirements, trade policies, customs regulations)
OP:217Explain procedures for securely handling cash
OP:218Explain procedures for securely handling checks
OP:219Explain how to detect and report counterfeit currency
OP:220Describe types of crimes banks can face
OP:221Discuss elements and roles of a bank security program
OP:271Process damaged or mutilated currency and coins
OP:272Order and deposit currency and coins
OP:273Process check deposits
OP:274Handle discrepancies in cash received or deposited
OP:275Identify requirements for transporting cash
OP:446Process negotiable monetary instruments transactions
OP:276Explain the Federal Reserve system’s role in banking operations
OP:277Describe how to generate loan applications
OP:278Explain steps in credit analysis processes
OP:279Describe factors affecting loan pricing and structuring
OP:280Underwrite a loan application
OP:283Discuss how problem loan management works
OP:186Discuss financial institutions’ involvement in real estate
OP:281Explain approaches to real estate lending
OP:363Discuss how the secondary mortgage market operates
OP:282Describe functions of the loan servicing department
OP:364Describe trust department policies and procedures
OP:365Explain administrative tasks associated with trusts
OP:366Explain the estate planning process
OP:368Manage trust receipts and payments
OP:447Identify factors contributing to operational risk
OP:448Discuss how operational risk management works
OP:287Notify clients in writing upon policy cancellation
OP:452Explain the components of an underwriting file
OP:453Conduct client interviews
OP:454Determine a client’s insurance needs
OP:455Process insurance documentation
OP:188Discuss how insurance claims are managed
OP:289Process insurance claims
OP:290Interview claimants, witnesses, and experts as required
OP:291Inspect property damage assessments
OP:371Evaluate injury claims and required medical treatment
OP:372Assign a value to an insurance claim
OP:292Compile a detailed claim report
OP:293Negotiate with claimants
OP:187Discuss how insurance fraud is investigated
OP:285Investigate suspected insurance fraud cases
OP:286Conduct surveillance investigations
OP:373Explain how pricing and rate-making work in insurance
OP:266Discuss functions of operations departments in securities and investments
OP:267Execute buy/sell functions to support trade execution
OP:268Post transaction data to accounting, compliance, and investment systems
OP:449Process and settle securities transactions according to instructions
OP:450Manage customer accounts in a securities context

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About this study catalogue

This reference uses DecA(I)de's bundled deca-pis.json and decaidevocab.json study datasets. Counts are entries, not unique indicators or terms; the same item can appear in multiple groups. Code punctuation and display formatting are normalized.

Personal Financial Literacy uses benchmark-style codes such as 4-1a, distinct from business performance-indicator codes such as BL:003. The bundled files do not include an edition, source-document citation or licensing record. We have not verified every entry against current official wording. Consult DECA's competitive-event resources and your advisor for the current requirements for your event.

Found a discrepancy? Contact DecA(I)de support with the page URL and the relevant source document.

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