DecA(I)de

Communication Skills (CO) performance indicators

42 performance indicators entries in the Communication Skills area of our Hospitality & Tourism study dataset.

Codes link directly to entries in this table.
CodeIndicator
CO:054Identify sources that supply accurate, relevant written material (PQ)
CO:055Retrieve pertinent details from written sources (PQ)
CO:056Use written instructions effectively to complete tasks (PQ)
CO:057Examine company resources to identify policies and procedures (CS)
CO:082Describe communication methods that support and encourage a speaker (PQ)
CO:119Accurately follow spoken instructions (PQ)
CO:017Demonstrate active listening during conversations (PQ)
CO:147Clarify what makes verbal communication effective (PQ)
CO:058Pose pertinent and insightful questions (PQ)
CO:059Read and interpret others’ nonverbal signals (PQ)
CO:060Give appropriate and genuine replies to inquiries (PQ)
CO:083Provide clear verbal instructions (PQ)
CO:084Use communication styles tailored to the intended audience (CS)
CO:061Present and support ideas objectively (CS)
CO:114Manage business phone calls professionally (CS)
CO:053Engage effectively in group discussions (CS)
CO:201Lead and guide group discussions (SP)
CO:025Deliver effective oral presentations (SP)
CO:085Implement efficient note-taking methods (CS)
CO:086Arrange information in a logical manner (CS)
CO:087Select and apply suitable graphic aids (CS)
CO:016Clarify what makes written communication effective (CS)
CO:088Choose and apply proper formats for professional writing (CS)
CO:089Revise and edit written work to meet professional standards (CS)
CO:090Compose clear, professional emails (CS)
CO:133Draft formal business letters (CS)
CO:039Create clear informational messages (CS)
CO:040Compose effective inquiry messages (CS)
CO:031Develop persuasive written communications (SP)
CO:091Prepare concise executive summaries (SP)
CO:094Produce straightforward written reports (SP)
CO:202Describe how digital messaging (email, text, chat) can expose a business to risk (SP)
CO:203Tailor written correspondence to specific audiences (SP)
CO:204Apply data visualization methods (infographics, heat maps, dynamic outputs) (SP)
CO:205Explain how an individual’s social media presence affects organizational objectives (CS)
CO:206Differentiate between business and personal social media use (CS)
CO:014Clarify how staff communication operates within an organization (CS)
CO:092Select and use the proper channel for workplace communication (CS)
CO:063Contribute actively in staff meetings (CS)
CO:067Engage in collaborative problem-solving groups (CS)
CO:211Solicit sponsors, vendors, or speakers for events (SP)
CO:212Write requests for event funding (SP)

More Hospitality & Tourism areas

About this study catalogue

This reference uses DecA(I)de's bundled deca-pis.json and decaidevocab.json study datasets. Counts are entries, not unique indicators or terms; the same item can appear in multiple groups. Code punctuation and display formatting are normalized.

Personal Financial Literacy uses benchmark-style codes such as 4-1a, distinct from business performance-indicator codes such as BL:003. The bundled files do not include an edition, source-document citation or licensing record. We have not verified every entry against current official wording. Consult DECA's competitive-event resources and your advisor for the current requirements for your event.

Found a discrepancy? Contact DecA(I)de support with the page URL and the relevant source document.

Practise against these indicators, not just read them. DecA(I)de generates roleplays and practice exams scored using its study catalogue. AI feedback is for practice, not an official score. Free during early access; chapter and account approval may be required.

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