Communication Skills (CO) performance indicators
51 performance indicators entries in the Communication Skills area of our Marketing study dataset.
| Code | Indicator |
|---|---|
| CO:054 | Locate and identify credible sources of written information (PQ) |
| CO:055 | Extract pertinent details from written documents (PQ) |
| CO:056 | Follow written instructions accurately to complete tasks (PQ) |
| CO:057 | Review company materials to determine applicable policies and procedures (CS) |
| CO:082 | Describe techniques that encourage and support a speaker (PQ) |
| CO:119 | Accurately follow spoken instructions (PQ) |
| CO:017 | Demonstrate active listening by attentively processing verbal information (PQ) |
| CO:147 | Explain what makes verbal communication effective (PQ) |
| CO:058 | Formulate and ask meaningful, relevant questions (PQ) |
| CO:059 | Read and interpret others’ nonverbal signals (PQ) |
| CO:060 | Provide appropriate and valid responses to questions (PQ) |
| CO:083 | Give clear and concise oral directions (PQ) |
| CO:084 | Use speaking styles suited to different audiences (CS) |
| CO:061 | Present and defend ideas objectively (CS) |
| CO:114 | Handle business telephone calls courteously and professionally (CS) |
| CO:053 | Participate actively in group discussions (CS) |
| CO:201 | Lead and facilitate group discussions effectively (SP) |
| CO:025 | Deliver organized oral presentations (SP) |
| CO:085 | Employ note‑taking strategies to record essential information (CS) |
| CO:086 | Systematically organize information for clarity (CS) |
| CO:087 | Choose and utilize effective graphic aids (e.g., charts, diagrams) (CS) |
| CO:016 | Explain the components of clear, professional written communication (CS) |
| CO:088 | Select and use proper formats for business writing (CS) |
| CO:089 | Edit and revise written work to meet professional standards (CS) |
| CO:090 | Compose professional e‑mails with appropriate tone and structure (CS) |
| CO:133 | Draft formal business letters (CS) |
| CO:039 | Write informational messages to convey facts concisely (CS) |
| CO:040 | Compose inquiry letters or e‑mails seeking information (CS) |
| CO:031 | Generate persuasive messages aimed at influencing decisions (SP) |
| CO:091 | Prepare concise executive summaries (SP) |
| CO:094 | Create simple written reports with clear organization (SP) |
| CO:202 | Explain how digital communications (email, texts, chats) can create legal or reputational risk for a business (SP) |
| CO:203 | Adapt written correspondence for specific audiences (SP) |
| CO:204 | Apply data visualization techniques (e.g., infographics, heat‑maps, dynamic models) to present information clearly (SP) |
| CO:205 | Describe how an individual’s social media presence can impact organizational goals (CS) |
| CO:206 | Differentiate between personal and business use of social media (CS) |
| CO:014 | Explain how employees communicate internally (staff communication) (CS) |
| CO:092 | Choose the most effective channel for workplace communications (CS) |
| CO:063 | Participate constructively in staff meetings (CS) |
| CO:067 | Engage in problem‑solving group sessions (CS) |
| CO:174 | Deliver client presentations that incorporate marketing strategies and research findings (SP) |
| CO:175 | Prepare contact reports summarizing key points from client meetings (SP) |
| CO:193 | Maintain and update daily content on social media platforms (SP) |
| CO:178 | Write white papers that address industry issues and provide solutions (SP) |
| CO:179 | Compose persuasive pitch or sales letters targeting prospective clients (SP) |
| CO:177 | Write new‑business proposals aimed at securing client accounts (SP) |
| CO:195 | Explain the components and purpose of comprehensive communications plans (SP) |
| CO:196 | Implement and execute a communications plan according to objectives and timeline (SP) |
| CO:197 | Monitor and evaluate the effectiveness of a communications plan (SP) |
| CO:198 | Develop a detailed communications plan, including objectives, strategies, and tactics (SP) |
| CO:199 | Adjust and refine communications plans based on feedback and performance metrics (SP) |
More Marketing areas
- Business Administration1 entries
- Business Law17 entries
- Channel Management17 entries
- Customer Relations16 entries
- Economics47 entries
- Emotional Intelligence54 entries
- Entrepreneurship4 entries
- Financial Analysis44 entries
- Human Resources Management5 entries
- Information Management46 entries
- Market Planning13 entries
- Marketing9 entries
About this study catalogue
This reference uses DecA(I)de's bundled deca-pis.json and
decaidevocab.json study datasets. Counts are entries, not unique
indicators or terms; the same item can appear in multiple groups. Code punctuation
and display formatting are normalized.
Personal Financial Literacy uses benchmark-style codes such as 4-1a,
distinct from business performance-indicator codes such as BL:003.
The bundled files do not include an edition, source-document citation or licensing
record. We have not verified every entry against current official wording.
Consult DECA's competitive-event resources
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